Registration and Check-In Assistance

If you encounter any issues during Registration & Check-In, please notify a Prosper representative at the registration desk in the Frontenac Ballroom Foyer. There will be clear signage throughout the hotel to guide you to the registration desk.

Venue Navigation

Navigating a large venue can be daunting. Our event maps, strategically placed signage, and Prosper representatives will help you find your way to specific sessions. Please do not hesitate to ask for directions.

First Aid and Medical Assistance

Your well-being is our priority. If you are feeling unwell, please notify a Prosper representative as soon as possible. If the situation is urgent, please directly contact emergency services.

Technical Support

Having trouble with Wi-Fi connectivity, the app, or any technical aspect? Visit the Executive Team Help Desk in the Frontenac Ballroom Foyer for assistance. Our executives will troubleshoot and ensure you stay connected throughout the event.

Lost and Found

Misplaced an item? Head to the Executive Team Help Desk to inquire about lost belongings. The team will do their best to reunite you with your items.

Networking Assistance

Do not be afraid to be the first person to talk to the attendees around you! Spark up a conversation with them and discover each others' interests. The Executive Team and Board of Directors will also be available after the Closing Ceremony if you would like to talk to them about anything Prosper related.